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2019 Webinar Series

Hitting Target: Sales & Recruiting Success Through Effective Goal-Setting and Accountability

Date: Thursday, February 21, 2019
Time: 12:30 PM - 1:30 PM ET
Speaker: Rick Carlson, Director, TechServe Sales & Recruiting Management Program

“How many sales calls should my sales team be making in a week?”

“What should the ratio of submits to interviews be for a seasoned sales person?”

“How much gross margin should a senior producer be bringing in on a weekly or monthly basis?”

“How do we get our people to reach higher activity based standards?”

These are all important questions and necessary activities in order to grow our businesses. While these numbers have meaning, there is much more to it than just setting a target and expecting people to achieve these levels.

Our marketplace continues to change and evolve and what worked 5 or 10 years ago may now be obsolete. Productivity cannot be measured by the number of hours you work or the tasks you cross off of a “to do” list. You must have a plan and a strategy that incorporates these activities. And that plan requires a different methodology of selling.

In this webinar, we will address crucial activities and the levels necessary to sustain and grow a business. More importantly, we will look at what approaches can be adopted to differentiate our companies and put us in the role of “trusted advisor” to our end customers.

There will be time for Q&A with Rick Carlson on the subject material following the webinar. All webinars are recorded and sent out in a follow-up email to all registrants.

Members register here

What Top Middle Market Firms Do Differently to Execute Their Growth Strategy and Win

Date: Thursday, March 7, 2019
Time: 12:30 PM - 1:30 PM ET
Speaker: Cindy Praeger, Co-founder, Rhythm Systems

90% of companies struggle to execute their growth strategy. This is a big issue because middle market growth companies rely heavily on great execution to hit their growth goals.

You can beat the odds. Learn behind the scenes insights from staffing firms as well as other industry leaders:

  • How the top staffing firms transform the dreaded weekly meeting into one of their most powerful assets to align cross-functional regional and account teams.
  • How to use “Execution Ready” annual plans to achieve your growth goals as you scale from 50 to 1,200 employees.
  • How to use KPIs, metrics and dashboards to grow
Rhythm Systems is the go-to strategy execution platform for mid-market organizations that facilitates and manages airtight execution, smarter growth, alignment and accountability for CEOs and their departmental teams, paving a clear path from strategy to execution. For 12 years they have been helping clients in the staffing industry drive execution ready plans. 

Cindy Praeger, co-founder of Rhythm Systems, will lead this engaging and interactive session and the promise is that you will leave with at least 1 practical idea that can make a big impact on your firms’ ability to achieve your growth goals.

Members register here

Click here to access webinar highlights from 2019

Click Here For Upcoming Webinar Topics

Certification Webinar Series

This series of one hour monthly training programs is an excellent opportunity for Account Executives and Recruiters to learn actionable tips and tangible takeaways, and also helps to prepare for the TechServe certification exam.

Proactively Reduce Problem Areas - Certification Webinar Series

Date: Thursday, February 28, 2019
Time: 12:30 PM - 1:30 PM ET
Speaker: Barb Bruno, CEO, Good as Gold Training

Problem areas are on the rise, but there are proactive steps you can take to dramatically reduce their occurrence. During this session Barb Bruno will provide solutions for the following areas: 
  • No Shows 
  • No Starts | Offer Rejects 
  • Counter-Offers 
  • Not Completing a Contract or Fall-Off 
  • How to Get Past the Gatekeeper
There will be time for Q&A with Barb Bruno on the subject material following the webinar. All webinars are recorded and sent out in a follow-up email to all registrants.

All content supports material found in the TechServe Certification study guide (available to those that have registered for the exam).  The LIVE webinar is being offered Free to all members.  

Members register here

*This webinar qualifies for 1.0 pt. of continuing education credit hours toward the TechServe Alliance CPSR & CPSAE certifications. Find out more about continuing education credits here.

**You do not need to be registered for the certification exam to participate in this webinar. We encourage all Account Executives & Recruiters to participate.

***Each member company has complimentary access to every webinar for one location (one internet and telephone connection); there are no restrictions on the number of attendees that attend the webinar at that location. Access for additional locations may be purchased at the member discounted rate of $75.

Session topics are subject to change.

Isn't It Time for Certification?

Click here to learn more about certification or email us at

Upcoming Webinar Topics

  • An Economic Update and Forecast of the IT & Engineering Staffing and Solutions Industry: A Quarterly Webinar Series
  • State of the Industry: A Quarterly Executive Webinar Series
  • Certification Webinar Series: A Monthly Webinar Series for Those Who Sell and Recruit
  • The New Normal: Successfully Placing H-1Bs in Today's Environment
  • Talk the Talk: A Technical Primer for AEs & Recruiters
  • Getting Sued: Real-Life Insurance Claims and Legal Exposure of IT & Engineering Staffing Firms
  • What it Takes to Successfully Manage the Recruiting Team: Insights of Those That Do It
  • Leveraging New Talent Acquisition Technology for Increased Growth & Profitability: Where and How Do You Start?
  • Incentivizing the Leadership Team: Developing Compensation Plans and “Golden Handcuffs” for Your Key People
  • Out of Sight: What it Takes to Build a Successful Virtual Team
  • Doing Business in Multiple States: What you Need to Know to Stay Compliant\
  • Successfully Sourcing, Recruiting and Developing High-Performing AEs & Recruiters
  • What the Most Successful Mid-Market Staffing Firms Do to Execute Their Growth Strategy and Win

Click here to access webinar highlights from 2018