2017 Webinar Series

TechServe member firms have free access* to the yearly webinar series (18+ webinars) as part of their annual membership. Non-members may participate for $195 per webinar. Interested in registering for a webinar below? Members click here. Non-members please contact Lori Fitzsimon at 703-838-2050 x 109 or by email at fitzsimon@techservealliance.org.


Upcoming Webinars:


Burn the Whiteboard! Stop Brainstorming and Go Ask Your Customers These 5 Questions

Date: Thursday, August 31, 2017
Time: 12:30 PM - 1:30 PM EDT

Presented By: Bob London, CEO, Chief Listening Officers

There are five highly provocative, insight-producing questions that your customers (and prospects) will be happy to answer. Their responses might surprise you—and will definitely help you improve your positioning and messaging based on what’s important from the customer’s perspective. All you need to do is ask them.


Bob London, a marketing advisor, UMD Dingman mentor and CEO of Chief Listening Officers, has helped hundreds of companies hear what their customers are really thinking. He will lead a fun and engaging session to help you discover what he calls the customers’ “Elevator Rant”—the problems they complain about when you’re not around. Whether you’re a marketing, business owner, CEO or sales person, understanding the customers’ “rants” will enable you to:


  • Gain insights into what is actually meaningful and important to the customer;
  • Leverage those insights to differentiate your product, service or pitch; and
  • Market and sell to customers in their real-world language, not marketing-speak.

Members can register here.

Virtual Demo Day: Emerging Talent Acquisition Technologies

Date: Tuesday, September 19, 2017
Time: 1:00 PM - 2:30 PM EDT

In the staffing and solutions industry, technology is evolving at an ever-increasing pace. With hundreds of new concepts coming to market, it can be overwhelming to sift through the sales pitches to figure out what products and services can make a difference in your business.

Powered by Talent Tech Labs, an organization that engages in investigation, research, validation, and acceleration of talent acquisition technology by fostering and connecting early stage companies with forward thinkers in the industry, this 90 minute webinar will feature demos from three companies that have developed innovative technology designed for the IT & engineering staffing and solutions industry. It's not a sales pitch – the purpose of this webinar is to offer attendees insight into what companies are developing in terms of new technologies to address some of the biggest challenges confronting the industry.

If you have any questions, please contact TSA at staff@techservealliance.org or 703-838-2050.

Members can register here.

2017 Certification Webinar Series

The TechServe Alliance Certification Webinar Series, hosted by industry expert and professional trainer Barb Bruno, will provide the hows and whys of TechServe Certification and how it can positively impact your business.

The webinars will cover key points in the certification exam. Attending will not only give your team immediately actionable tips and tangible takeaways, but also help prepare them to take the certification exam. Click here to learn more about certification.

Upcoming Webinars:

Join TechServe Alliance & Barb Bruno for a one hour monthly training program for Account Executives and Recruiters. These sessions are an excellent opportunity for your team to learn actionable tips and tangible takeaways, but also help prepare them to take the TechServe certification exam.

Create Lifetime Relationships with Candidates

Presenter: Barb Bruno, CEO, Good as Gold Training
Date: Tuesday, September 12, 2017
Time: 12:30 PM - 1:30 PM ET

Your ultimate goal is to become a Lifetime Agent to the IT and Engineering candidates you represent. You also want to enjoy the benefit of continued referrals from these candidates based on their positive experience in working with you. Training that will be covered includes:

  • Five basic rules to nurture a long standing relationship
  • Importance of a candidate follow up and touch program
  • Why you should provide written expectations

There will be time for Q&A with Barb Bruno on the subject material following the webinar. All content supports material found in the TechServe Certification study guide (available to those that have registered for the exam).  The LIVE webinar is being offered Free to all members.  

*This webinar qualifies for 1.0 pt. of continuing education credit hours toward the TechServe Alliance CPSR & CPSAE certifications. Find out more about continuing education credits here.

**You do not need to be registered for the certification exam to participate in this webinar. We encourage all Account Executives & Recruiters to participate.


Members can register here.

Isn't It Time for Certification?

Click here to learn more about certification or email us at certification@techservealliance.org


*Each member company has complimentary access to every webinar for one location (one internet and telephone connection); there are no restrictions on the number of attendees that attend the webinar at that location. Access for additional locations may be purchased at the member discounted rate of $75.

Session topics are subject to change.