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2010 Annual Conference

Keynote Speakers

TechServe Alliance is committed to bringing top experts in the IT services industry to the 2010 Conference and Tradeshow. Learn more about this year's keynote speakers by clicking on their names below.


Disney Institute's Chain of Excellence

In this high-energy overview, we will examine the "Chain of Excellence" utilized by Walt Disney Parks and Resorts - a powerful connection between inspired leaders, motivated employees and satisfied customers that drives financial results and repeat business. Learn highlights from the "Disney's Approach." Core topics of the session will include leadership excellence, quality service, people management, brand loyalty, and inspiring creativity and how your organization can achieve peak performance, top-box satisfaction levels, and bottom-line results.
 
The Amazing Hondo, Magician, Humorist and Motivational Entertainer

The Amazing Hondo, is an internationally acclaimed magician, humorist and motivational entertainer. With a quick wit, engaging style, and plenty of audience participation, Hondo addresses the magic of change, innovation, performance improvement and building better customer and employee relationships.
 
Sherri Elliott-Yeary, SPHR, Founder and CEO of human resources consulting companies Optimance Workforce Strategies and Gen InsYght

Sherri Elliott-Yeary is the founder and CEO of human resources consulting companies Optimance Workforce Strategies, http://www.optimancestrategies.com/, and Gen InsYght, http://www.geninsyght.com/, as well as the author of Ties to Tattoos: Turning Generational Differences into a Competitive Advantage. She has over 15 years' experience as a trusted advisor and human resources consultant to companies ranging from small start ups to large international corporations. Her unique insight into generational problems in the workplace has made her a sought-after speaker and leader in the HR community. Her innovative consulting techniques and business savvy earned her a nomination for the Dallas Business Journal's Women in Business Changemaker award in 2009.

Collaboration vs Collision
The Four Generation Workplace

In this session, Elliott-Yeary will share how today’s four distinct generations — Traditionalists, Boomers, Xers and Millennials — have not only changed the rules of recruitment and retention; they've thrown them out altogether. Her keynote reveals how each generation brings a unique perspective to communication, respect, feedback and management style; what organizations need to know to build an effective generational blend for maximum competitive advantage; and how to recruit, retain and motivate the best talent from each generation. This insightful and often humorous look at generational differences and their impact on corporate structures provides an effective framework for turning potential pitfalls and liabilities into a true competitive advantage. The time you spend with the "Generational Guru" is a "can't-miss" event for everyone who is anxious to get a leg up on the competition.