Annual Operating Practices Report

The 2022 TechServe Alliance Operating Practices and Sales & Recruiter Metrics Survey – the IT & engineering staffing and solutions industry’s foremost benchmarking analysis covering every aspect of your firm’s operations, offering deep insight into the numbers and practices that drive growth and profitability. These reports are essential tools for you to measure, analyze and improve your business.

About Submitting Your Survey: Be sure to save your file often while you add data. Submit this file only. Do not send scans, printouts or substitute files. Email the completed spreadsheet to surveys@profitplanninggroup.com or use a browser to drop it into the secure dropbox at www.profitplanninggroup.com/dropbox

In return for participating, TechServe Alliance members receive at NO COST:

• The 2022 Operating Practices and Sales & Recruiter Metrics Reports
• Custom Performance Analysis – a confidential report sent directly to you comparing your firm with similar participating firms.
• Profit Toolkit – an exclusive members-only online interactive tool to assist your financial planning and compare your firm with others

Non-members who participate receive the following at a special non-member rate:

• The 2022 Operating Practices and Sales & Recruiter Metrics Reports
• Custom Performance Analysis - a confidential report sent directly to you comparing your firm with similar participating firms.

Your Data is Kept Confidential. Profit Planning Group independently conducts this survey for TechServe Alliance. You send your data directly to them and they return your Profit Improvement Profile directly to you. TechServe Alliance never sees your data. Questions? Please reach us at (703) 838-2050 or at staff@techservealliance.org.

ICYMI: Check out TechServe’s recent webinar on how to participate in the OPR Survey

• The Future of Brick & Mortar Offices
• Remote Work Trends for Internal Staff & Consultants
• Metrics on Virtual Client Meetings & Virtual Candidate Interviews
• Benchmarking time-to-submit, time-to-interview, time-to-decision, time-to-fill
• Gross Margin & Bottom-line Profitability Based on Size
• Gross Margins and Close Rates associated with Direct Client Relationship, VMS/MSP with Hiring Manager Contact, and VMS/MSP Without Hiring Manager Contact
• SG&A Expenses—what areas of expense control help drive higher profitability
• Performance Expectations & Compensation for Sales & Recruiters at Three Levels of Experience
• Benefits Offered for Internal Staff, Hourly and Salaried Consultants
• Industry Trends such as client policies on the use of H-1Bs, multi-tier arrangements, and consultant tenure restrictions and much more!

Sales & Recruiter Metrics Report

Supplementing the OPR, the 2022 Sales & Recruiter Metrics Report (SMR) provides an in-depth analysis of sales and recruiter performance metrics and compensation.