Operating Practices Report

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TechServe Alliance produces the IT & engineering staffing and solutions industry’s foremost benchmarking reports. Offering deep insight into the numbers and practices that drive business performance, these reports are important tools for you to measure, analyze and improve your operations.

The 2021 TechServe Operating Practices Report Survey is Now Open

Deadline to Submit March 31st

New for 2021 and the ‘New Normal’:
  • Is the Real Estate Footprint for IT & Engineering Staffing Firms Contracting?
  • Remote Work Trends for Internal Staff & Consultants
  • Metrics on Virtual Client Meetings & Virtual Candidate Interviews
  • Benchmarking time-to-submit, time-to-interview, time-to-decision, time-to-fill
In addition, this comprehensive benchmarking report covers a wide range of metrics, including:
  • Gross Margin & Bottom-line Profitability Based on Size
  • Gross Margins and Close Rates associated with Direct Client Relationship, VMS/MSP with Hiring Manager Contact, and VMS/MSP Without Hiring Manager Contact
  • SG&A Expenses—what areas of expense control help drive higher profitability
  • Performance Expectations & Compensation for Sales & Recruiters at Three Levels of Experience
  • Benefits Offered for Internal Staff, Hourly and Salaried Consultants
  • Industry Trends such as client policies on the use of H-1Bs, multi-tier arrangements, and consultant tenure restrictions
  • And much more!
In return for participating, TechServe Alliance members receive at NO COST:
  • The 2021 Operating Practices and Sales & Recruiter Metrics Reports
  • Custom Performance Analysis – a confidential report sent directly to you comparing your firm with similar participating firms.
  • Profit Toolkit – an exclusive members-only online interactive tool to assist your financial planning and compare your firm with others.

This opportunity is available for members in good standing at the time the reports are released.

  • View Reports Pricing
    Member Non-Participant Member Participant
    Operating Practices Report $650 FREE
    Sales & Recruiter Metrics $350 FREE
    Complete Reports $895 FREE
    Non-Member Non-Participant Non-Member Participant
    Operating Practices Report $1495 $750
    Sales & Recruiter Metrics $595 $375
    Complete Reports $1995 $995
Non-members who participate receive the following at a special non-member rate:
  • The 2021 Operating Practices and Sales & Recruiter Metrics Reports
  • Custom Performance Analysis – a confidential report sent directly to you comparing your firm with similar participating firms.

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