Annual Operating Practices Report

The 2023 TechServe Alliance Operating Practices and Sales & Recruiter Metrics Survey

The IT & engineering staffing and solutions industry’s foremost benchmarking analysis covering every aspect of your firm’s operations.

About the 2023 TechServe Alliance Operating Practices Report

As the only annual benchmarking analysis exclusively focused on the IT & engineering staffing industry, this comprehensive benchmarking report covers a wide range of metrics including newly captured data points on operating in a work-from-anywhere-sell-to-anywhere world:

  • Revenue Growth
  • Gross Margin & Profitability
  • Impact of Direct Client Relationship, VMS/MSP with Hiring Manager Contact, and VMS/MSP Without Hiring Manager Contact on Close Rates, Margins, and Profitability
  • SG&A Expenses—what areas of expense control help drive higher profitability
  • Compensation and Metrics for Sales & Recruiters at Different Levels of Experience
  • Benefits for Internal Staff, Hourly and Salaried Consultants
  • Industry Trends such as client insourcing
  • And much more!

Sales & Recruiter Metrics Report

Supplementing the OPR, the 2023 Sales & Recruiter Metrics Report provides an in-depth analysis of sales and recruiter performance metrics and compensation.

  • View Reports Pricing
    Member Non-Participant Member Participant
    Operating Practices Report $650 FREE
    Sales & Recruiter Metrics $350 FREE
    Complete Reports $895 FREE
    Non-Member Non-Participant Non-Member Participant
    Operating Practices Report $1495 $750
    Sales & Recruiter Metrics $595 $375
    Complete Reports $1995 $995