Annual Operating Practices Report

The 2022 TechServe Alliance Operating Practices and Sales & Recruiter Metrics Survey

The IT & engineering staffing and solutions industry’s foremost benchmarking analysis covering every aspect of your firm’s operations.

About the 2022 TechServe Alliance Operating Practices Report

As the only annual benchmarking analysis exclusively focused on the IT & engineering staffing industry, this comprehensive benchmarking report covers a wide range of metrics including newly captured data points on operating in a work-from-anywhere-sell-to-anywhere world:

  • Gross Margin & Bottom-line Profitability Based on Size
  • Gross Margins and Close Rates associated with Direct Client Relationship, VMS/MSP with Hiring Manager Contact, and VMS/MSP Without Hiring Manager Contact
  • Direct Hire Revenue and its Impact on Gross Margins and Pre-tax Profitability
  • SG&A Expenses—what areas of expense control can help drive higher profitability
  • Performance Expectations Including Virtual Activities & Compensation for Sales & Recruiters at Three Levels of Experience
  • Benefits Offered for Internal Staff, Hourly and Salaried Consultants
  • Industry Trends such as client policies on the use of H-1Bs, multi-tier arrangements, and consultant tenure restrictions
  • And much more!


Sales & Recruiter Metrics Report

Supplementing the OPR, the 2022 Sales & Recruiter Metrics Report provides an in-depth analysis of sales and recruiter performance metrics and compensation, will be released in the future.

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  • View Reports Pricing
    Member Non-Participant Member Participant
    Operating Practices Report $650 FREE
    Sales & Recruiter Metrics $350 FREE
    Complete Reports $895 FREE
    Non-Member Non-Participant Non-Member Participant
    Operating Practices Report $1495 $750
    Sales & Recruiter Metrics $595 $375
    Complete Reports $1995 $995