Annual Operating Practices Report

The 2023 TechServe Alliance Operating Practices and Sales & Recruiter Metrics Report

The IT & engineering staffing and solutions industry’s foremost benchmarking analysis covering every aspect of your firm’s operations.

About the 2023 TechServe Alliance Operating Practices Report

As the only annual benchmarking analysis exclusively focused on the IT & engineering staffing industry, this comprehensive benchmarking report covers a wide range of metrics including newly captured data points on operating in the new norm of remote and hybrid work models.

  • Revenue Growth
  • Gross Margin & Profitability
  • Impact of Direct Client Relationship, VMS/MSP with Hiring Manager Contact, and VMS/MSP Without Hiring Manager Contact on Close Rates, Margins, and Profitability
  • SG&A Expenses—what areas of expense control help drive higher profitability
  • Compensation and Metrics for Sales & Recruiters at Different Levels of Experience
  • Benefits for Internal Staff, Hourly and Salaried Consultants
  • Industry Trends such as client insourcing
  • And much more!

Sales & Recruiter Metrics Report: How Do Your Sales and Recruiting Teams Stack-Up?

The ability of owners and executives of IT staffing firms to reach growth and revenue goals depends on an effective compensation strategy. The 2023 Sales & Recruiter Metrics Report, an addendum to the TechServe Alliance Operating Practices Report is the industry’s most comprehensive examination of sales and recruiter performance metrics and compensation—critical information to make informed management decisions. Here’s an infographic that presents key insights from this report.


Supplementing the OPR, the 2023 Sales & Recruiter Metrics Report provides an in-depth analysis of sales and recruiter performance metrics and compensation. This report is available now!

Not a member, but want to purchase the report? Email us at or visit us here.

  • View Reports Pricing
    Member Non-Participant Member Participant
    Operating Practices Report $650 FREE
    Sales & Recruiter Metrics $350 FREE
    Complete Reports $895 FREE
    Non-Member Non-Participant Non-Member Participant
    Operating Practices Report $1495 $750
    Sales & Recruiter Metrics $595 $375
    Complete Reports $1995 $995


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