This website uses cookies.

Providing the Essential Data to Measure, Analyze, and Succeed in All Markets

The 2020 TechServe Alliance Operating Practices Report is now available. As the only annual benchmarking analysis exclusively focused on the IT & engineering staffing industry, the TechServe Alliance OPR provides the essential data to successfully manage your firm during these tumultuous times.

The OPR highlights a number of secular trends that transcend the impact of the COVID-19 pandemic, including:

  • Scale matters: smaller firms are less profitable (as percentage revenue)
  • High-profit spend less on sales than the typical firm
  • The most firms focus on direct client relationships and avoid VMS/MSP business
  • For those focused on direct client relationship business, one job advertising provider leads the pack as the source for candidates

Member Non-Participant Member Participant
Operating Practices Report $650 FREE
Sales & Recruiter Metrics $350 FREE
Complete Reports $895 FREE

Non-Member Non-Participant Non-Member Participant
Operating Practices Report $1495 $750
Sales & Recruiter Metrics $595 $375
Complete Reports $1995 $995



In addition, this comprehensive benchmarking report covers a wide range of metrics, including:
  • Gross Margin & Bottom-line Profitability Based on Size
  • Gross Margins and Close Rates associated with Direct Client Relationship, VMS/MSP with Hiring Manager Contact, and VMS/MSP Without Hiring Manager Contact
  • SG&A Expenses—what areas of expense control help drive higher profitability
  • Performance Expectations & Compensation for Sales & Recruiters at Three Levels of Experience
  • Benefits Offered for Internal Staff, Hourly and Salaried Consultants
  • Industry Trends such as client policies on the use of H-1Bs, multi-tier arrangements, and consultant tenure restrictions
  • And much more!
In return for participating, TechServe Alliance members receive at NO COST:
  • The 2020 Operating Practices and Sales & Recruiter Metrics Reports
  • Custom Performance Analysis - a confidential report sent directly to you comparing your firm with similar participating firms. 
  • Profit Toolkit - an exclusive members-only online interactive tool to assist your financial planning and compare your firm with others.
  • This opportunity is available for members in good standing at the time the reports are released. 
Non-members who participate receive the following at a special non-member rate:
  • The 2020 Operating Practices and Sales & Recruiter Metrics Reports
  • Custom Performance Analysis - a confidential report sent directly to you comparing your firm with similar participating firms.

The 2020 Sales and Recruiter Metrics Report is now available. 
The Sales & Recruiter Metrics Report provides the essential data to successfully manage your firm during these tumultuous times, including sales and recruiter performance data and compensation.



Click here for insights on the 2019 TechServe Alliance Operating Practices Report.

If you have questions, please reach us at (703) 838-2050 or at staff@techservealliance.org.



Member Non-Participant Member Participant
Operating Practices Report $650 FREE
Sales & Recruiter Metrics $350 FREE
Complete Reports $895 FREE

Non-Member Non-Participant Non-Member Participant
Operating Practices Report $1495 $750
Sales & Recruiter Metrics $595 $375
Complete Reports $1995 $995


Member Non-Participant Member Participant
Operating Practices Report $650 FREE
Sales & Recruiter Metrics $350 FREE
Complete Reports $895 FREE

Non-Member Non-Participant Non-Member Participant
Operating Practices Report $1495 $750
Sales & Recruiter Metrics $595 $375
Complete Reports $1995 $995


Member Non-Participant Member Participant
Operating Practices Report $650 FREE
Sales & Recruiter Metrics $350 FREE
Complete Reports $895 FREE

Non-Member Non-Participant Non-Member Participant
Operating Practices Report $1495 $750
Sales & Recruiter Metrics $595 $375
Complete Reports $1995 $995