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TechServe Alliance Members have access to all past webinar recordings and presentations. If you are a member, please sign in to view these materials.


2018 Certification Webinar Series - Listen Better Than Your Competition
Thursday, October 25, 2018
Presenter: Barb Bruno, CEO, Good as Gold Training

Most people in our profession are outgoing, friendly and love to talk. The high achievers in our profession may have those traits but have learned to be the best listeners in the lives of their clients and candidates. Barb Bruno will cover the following topics:
  • When it’s most critical to listen
  • How to listen to understand vs. solve
  • How to guarantee you hear what was said
  • Why responses often change
An Economic Update and Forecast of the IT & Engineering Staffing and Solutions Industry
Tuesday, October 9, 2018
Do you know what's in store for the U.S. and global economies for the rest of 2018, 2019, and beyond? ITR Economics has a remarkable track record of providing economic forecasts with 94.7% forecast accuracy.

In the quarterly webinar series created exclusively for TechServe—"An Economic Update and Forecast of the IT and Engineering Staffing and Solutions Industry "—you'll get the pertinent information you need to plan your upcoming year. You'll hear thoughts on the economic outlook with particular attention on our industry. Attendees will also find out how to anticipate changes and capitalize on them! 

2018 Certification Webinar Series - Recruiting is Sales, Not HR

Thursday, September 20, 2018
Presenter: Barb Bruno, CEO, Good as Gold Training

Practice is necessary to master any skill, including the sales process. The placement process is a repeatable process that will consistently work if implemented properly. During this webinar Barb Bruno will address:
  • Key sales strategies
  • Habits of top producers

State of the Industry: A Quarterly Executive Webinar Series

Thursday, September 13, 2018
Speakers: Mark B. Roberts, CEO, TechServe Alliance and Jim Janesky, CFO, Talenting

A Quarterly Overview of the IT & Engineering Staffing and Solutions Industry’s Key Trends, Developments, Metrics and Drivers


The State of the Industry quarterly webinar series provides an overview of the latest developments in the IT & Engineering Staffing and Solutions Industry. Hosted by TechServe CEO Mark Roberts with industry veteran Jim Janesky, these quarterly presentations will cover key industry trends, metrics and drivers.

It includes the latest public company performances, provide an update on important developments in government affairs, feature highlights of the ever-expanding portfolio of TechServe research, and offer current industry growth projections. There will also be an opportunity for Q&A.

2018 Certification Webinar Series - Who is Designing Your Life: You, Or Someone Else?
Thursday, August 20, 2018
Presenter: Barb Bruno, CEO, Good as Gold Training

Are you on track to accomplish the goals you set for this year? Are you designing your life or is someone else? During today’s webinar Barb Bruno will discuss the following topics:

  • How to go from average to great or great to amazing!
  • Understand what areas most need your attention
  • Learn to identify your why, so you can identify your how
2018 Certification Webinar Series - Effectively Increase Margins and Fees
Thursday, July 19, 2018
Presenter: Barb Bruno, CEO, Good as Gold Training

To be successful in negotiating higher margins or fees, you must be extremely confident when you discuss the costs involved in utilizing your services. Clients can sense and will take advantage if they sense you lack confidence in quoting rates. During this webinar, Barb Bruno will discuss:
  • Nine strategies to help clients realize the costs involved in providing top talent are a wise investment that will provide a measurable return.

An Economic Update and Forecast of the IT & Engineering Staffing and Solutions Industry
Thursday, July 12, 2018
Do you know what's in store for the U.S. and global economies for the rest of 2018, 2019, and beyond? ITR Economics has a remarkable track record of providing economic forecasts with 94.7% forecast accuracy.

In the quarterly webinar series created exclusively for TechServe—"An Economic Update and Forecast of the IT and Engineering Staffing and Solutions Industry "—you'll get the pertinent information you need to plan your upcoming year. You'll hear thoughts on the economic outlook with particular attention on our industry. Attendees will also find out how to anticipate changes and capitalize on them! 

2018 Certification Webinar Series - Fill More of the Business You Write
Thursday, June 21, 2018
Presenter: Barb Bruno, CEO, Good as Gold Training

Imagine the impact on your income if you filled 90% of the business written. You are not judged on the business you write, but rather on the business that is filled with top talent. Barb Bruno will discuss:
  • The importance of Revenue Modeling
  • Eleven Marketing Strategies
State of the Industry: A Quarterly Executive Webinar Series
Thursday, May 31, 2018
Presenter: Mark B. Roberts, CEO, TechServe Alliance
Jim Janesky, Managing Director, Corporate Fuel Advisors

The State of the Industry quarterly webinar series provides an overview of the latest developments in the IT & Engineering Staffing and Solutions Industry.  Hosted by TechServe CEO Mark Roberts and featuring veteran industry analyst and investment banker Jim Janesky, these quarterly presentations will cover key industry trends, metrics and drivers.
 
It includes the latest public company performance, provides an update on important developments in government affairs, features highlights of the ever-expanding portfolio of TechServe research, and offers current industry growth projections. There will also be an opportunity for questions.

Don’t miss this member-only webinar series with unique focus on the IT & Engineering Staffing and Solutions sector.

2018 Certification Webinar Series - So Much To Do; So Little Time
Thursday, May 17, 2018
Presenter: Barb Bruno, CEO, Good as Gold Training

We all have the same 168 hours each week and how you utilize your time impacts your production and level of success you will attain. It’s not the person who works the most hours who wins, it’s the person who knows how to best manage their time. Barb Bruno will address:
  • How to determine your 20%
  • Why planning is non-negotiable
  • The importance of segmenting your day
Disruption of the H-1B Talent Pipeline - What it Means for Your Company
Tuesday, May 1st, 2018
With a shortage of IT and engineering professionals in many high-demand skill sets, the disruption of the H-1B talent pipeline could not come at a more inopportune time. IT and engineering staffing and solutions firms are experiencing historically high rates denials of H-1B petitions, substantially increased costs, greater uncertainty, and wary clients.

During this webinar, one of the leading immigration attorneys in the IT and engineering staffing space will provide an overview of the challenges confronting staffing firms who rely on H-1B talent (whether you sponsor or not) to meet client needs. Following the overview and an update on coalition efforts to address these issues, two CEOs will join a panel discussion about the business implications for IT and engineering staffing and how they are responding to these disruptive forces.

There will be an opportunity for questions at the end of the presentation. All webinars are recorded and sent in follow-up emails to all registrants.

Moderator: Mark Roberts, CEO, TechServe Alliance
Speakers: Mike Hammond, Attorney, Hammond Law Group, LLC
Julie Strandlie, Government Affairs Representative, TechServe Alliance
Sue Thaden, President, Client Resources Inc
Rick Ritzler, Chief Talent Officer, Information Control Corp.

Tax Reform and the Pass-Through Deduction: Will You Be Eligible?
Monday, April 23, 2018
In December 2017, Congress passed a “once-in-a-generation” tax bill. Among the key provisions is a 20% deduction for some services businesses organized as pass-through entities (e.g., S Corps, LLCs). One of the burning questions is the eligibility of staffing firms for the deduction. In this webinar, we will provide an overview of key provisions of the new tax bill along with insights from a top DC tax attorney and TechServe’s lobbyist.

There will be an opportunity for questions at the end of the presentation. All webinars are recorded and sent in follow-up emails to all registrants.

Moderator: Mark Roberts, CEO, TechServe Alliance
Speakers: Kent A. Mason, Partner, Davis & Harman LLP
Julie Strandlie, Government Affairs Representative, TechServe Alliance
Allison Brack, Partner, Citrin Cooperman
BJ Hoffman, Partner, Citrin Cooperman

An Economic Update and Forecast of the IT & Engineering Staffing and Solutions Industry
Thursday, April 12, 2018
Do you know what's in store for the U.S. and global economies for the rest of 2018, 2019, and beyond? ITR Economics has a remarkable track record of providing economic forecasts with 94.7% forecast accuracy.

In the quarterly webinar series created exclusively for TechServe—"An Economic Update and Forecast of the IT and Engineering Staffing and Solutions Industry "—you'll get the pertinent information you need to plan your upcoming year. You'll hear thoughts on the economic outlook with particular attention on our industry. Attendees will also find out how to anticipate changes and capitalize on them! 

2018 Certification Webinar Series - In Recruiting, No Really Means "Not Yet"
Thursday, April 5, 2018
Presenter: Barb Bruno, CEO, Good as Gold Training

Are you tired of hearing the word “No” or “I don’t know anyone”? Those two statements show me that you’ve asked the wrong questions. Timing is everything in recruiting and when you are told “No”, you should hear “Not Yet”! Barb Bruno will cover the following topics:
  • How to present the benefits you offer
  • Best questions to ask
  • How to recruit more candidates 
  • Impact of timing

Keys to Maximizing Sales Performance - The Dos and Don’ts of Effective Sales Management
Thursday, March 29, 2018
Speaker: Rick Carlson, Director, TechServe Alliance Sales Management Program

With nearly 60% of IT Staffing Sales people failing to reach breakeven in their cost to employ vs. the annual Gross Profit that they drive, properly managing, motivating, and directing field sales personnel becomes ever more critical.

In this webinar we will look at what sales managers should be measuring and monitoring as well as where they need to regularly involve themselves to insure that fields sales personnel reach and exceed the breakeven point and increase a staffing firms overall profitability.

Profit Pitfalls: How Much is Your Back Office Really Costing You?

Thursday, March 22, 2018
Presenters: Judi Bell, COO, People 2.0
Rebecca Sokolowski, VP of Affiliate Services, People 2.0

Your back office could be a breeding ground for hidden, creeping costs. When was your last deep dive into costs? When it comes to carefully analyzing all costs directly or peripherally attributable to back office operations, many staffing company owners may be falling short. It’s time to face the facts in your financials.
  • Gain heightened awareness of those often unseen yet potentially significant back office costs
  • Recognize the benefits of modernizing back office workflows
  • Learn about new state and local laws, rules, or regulations that could affect your back office and impact your bottom line
  • Learn best practices to plan for (and measure) a streamlined back office in 2018 and beyond

2018 Certification Webinar Series - Time For A Check Up From The Neck Up

Thursday, March 15, 2018
Presenter: Barb Bruno, CEO, Good as Gold Training

Whether you think you can do something or can’t – you’re absolutely right! Your attitude and the ability to change have a tremendous impact on the level of success you will attain. During this webinar Barb Bruno will address:
  • How to define your current attitude
  • Changes that will improve results
  • Why salespeople fail
  • Top attitude busters

2018 Certification Webinar Series - Be At Your Best When Problems Occur

Tuesday, February 27, 2018
Presenter: Barb Bruno, CEO, Good as Gold Training

It’s much easier to develop rapport and trust when things go well. You are judged with more scrutiny on your ability to handle problems. Too many clients and candidates feel we all but disappear when there are problems and that cannot be their perception. Topics Barb Bruno will talk about:
  • Basic reason for most problems
  • Candidate problem areas with solutions
  • Client problem areas with solutions
  • Step-by-step problem-solving tips

State of the Industry: A Quarterly Executive Webinar Series
Thursday, February 22, 2018
Speakers: Mark B. Roberts, CEO, TechServe Alliance and Jim Janesky, Managing Director, Corporate Fuel Advisors

A Quarterly Overview of the IT & Engineering Staffing and Solutions Industry’s Key Trends, Developments, Metrics and Drivers

The State of the Industry quarterly webinar series provides an overview of the latest developments in the IT & Engineering Staffing and Solutions Industry. Hosted by TechServe CEO Mark Roberts and featuring veteran industry analyst and investment banker Jim Janesky, these quarterly presentations will cover key industry trends, metrics and drivers.

It includes the latest public company performances, provide an update on important developments in government affairs, feature highlights of the ever-expanding portfolio of TechServe research, and offer current industry growth projections. There will also be an opportunity for Q&A.

Using the 2018 TechServe Alliance Model Supplier & Model Independent Contractor Agreements
Thursday, February 15, 2018
Speakers: Mark B. Roberts, CEO, TechServe Alliance and Bill Josey, Attorney at Law

For more than twenty five years, TechServe Alliance has supplied model contracts tailored to the specific needs of the industry. Over the years, various versions of the model agreements have been the basis of successful defense in dozens of IRS and state audits.

In this webinar, two of the leading authorities on industry legal issues undertake a step-by-step review of the most important provisions of the updated and simplified 2018 Model Independent Contractor Agreement and Model Supplier Agreement (which has undergone a major rewrite).

2018 Certification Webinar Series - Common Denominators of Top Producers
Monday, January 22, 2018
Presenter: Barb Bruno, CEO, Good as Gold Training

Where you place your focus is where you enjoy results. If you want to become a top producer in 2018, you must proactively plan actions that are best use of your valuable time. Barb Bruno, CPC, CTS will discuss:
  • The Who, What, When, Where and Why of Planning
  • Increased and Consistent Sales by Segmenting Your Day
Top Staffing Tech Trends for 2018
Thursday, January 18, 2018
Presenter: Maurice Fuller, NewVector Group

The staffing technology landscape is rapidly evolving with hundreds of solutions within an ever-increasing number of categories. Technologies like AI and machine learning are fast establishing themselves as a game-changers and will soon become deeply embedded within every component of the staffing tech stack.

What are the top staffing technology trends for 2018? How should you evolve your staffing tech stack to make more placements faster? In this session we will cover the latest developments in AI, conversational systems, sourcing tools, automation, digital marketing, mobile tech, recruitment marketing tech, predictive analytics and gamification.

An Economic Update and Forecast of the IT & Engineering Staffing and Solutions Industry
Thursday, January 11, 2018
Do you know what's in store for the U.S. and global economies for 2018, 2019, and beyond? Connor Lokar, economist and speaker, has a remarkable track record of providing economic insight and contributing to ITR Economics’ 94.7% forecast accuracy.

In the quarterly webinar series created exclusively for TechServe—"An Economic Update and Forecast of the IT and Engineering Staffing and Solutions Industry "—you'll get the pertinent information you need to plan your upcoming year. You'll hear Lokar's thoughts on the economic outlook with particular attention on our industry. Attendees will also find out how to anticipate changes and capitalize on them!"