Resources & Tools

Invest in Your Team! Invest in Your Success!

TechServe Alliance Certification Program

TechServe Alliance offers the industry's only recruiter and account executive professional certification programs in the U.S. TechServe Alliance Certification empowers individuals and firms to differentiate themselves in a crowded marketplace to drive growth and profitability. Raising the professionalism and standards of the industry, the program is designed to :


  • Elevate effectiveness
  • Mitigate risk through enhanced knowledge of employment laws
  • Recognize exemplary professionals
  • Demonstrate commitment to continuing education

Differentiate Your Capabilities
TechServe Alliance Certification is a challenging benchmark for industry excellence. It showcases knowledge and understanding of industry best practices, employment laws and other legal concepts relevant to the work of account executives, recruiters and other members of your team. It demonstrates superior competence in the marketplace, not only by individual recruiters and account executives, but by the organizations that employ them.

Professional Certification Basics
TechServe Alliance Certification covers best practices in IT & engineering staffing industry operations and legal compliance, with specialist tracks in sales and recruiting. Applicants are welcome to pursue either the account executive or the recruiter track or both. Certification is available at two distinct levels of achievement:

  • Level I Certification requires demonstrated mastery of industry standards.
    • Industry best practices
    • Common terms and definitions
    • Systems and processes
    • Understanding the IT & engineering niche
    • Best use of time
    • Federal laws governing employment practices
    • 20 lessons exclusively focused on the specific work performed by either recruiters or account executives

  • Level II Certification requires a minimum of two years of experience plus advanced mastery based on case studies with more complex scenarios.


In addition to adherence to the TechServe Alliance Certification Code of Ethics and a commitment to pursue continuing education, applicants must demonstrate mastery of the content in the TechServe Alliance Certification Program Study Materials by successfully passing a 100-question, online certification exam. (All applicants must pass the Level I exam prior to pursuing Level II certification.)


Successful completion results in the designation of Certified Professional Services Account Executive or Certified Professional Services Recruiter, each a unique mark of distinction in our industry.

5 Steps to Certification


Go to

TechServe members login here to access discount code prior to registering

ACCESS STUDY MATERIALS Access applicable TechServe Alliance Certification Program Study Materials

Study independently (recommended start: 30-60 days prior to exam)

TEST Take 2-hour online certification exam, consisting of 100 multiple choice and true/false questions
GET CERTIFIED! Successfully pass certification exam with a score of 70 or better



Refer to the Certification FAQs and Certification Program Rules & Fees for additional information. Questions can be directed to or call Susan Donohoe at 703.838.2050 x118.