2013 TechServe Alliance Operating Practices Report

The TechServe Alliance Operating Practices Report provides benchmarking information covering every aspect of an IT services firm's operations. As a benefit of TechServe Alliance membership, it is completely FREE to those that participated.

While demand for IT services has increased, consistently delivering strong "bottom line" results remains an ongoing challenge. The TechServe Alliance Operating Practices Survey, the industry's largest and most comprehensive benchmarking survey, provides you with the essential data to drive higher profitability.

• What actions are other owners and executives taking in the current marketplace?
• What are the characteristics of  'high profit' firms?

The TechServe Alliance Operating Practices Report provides benchmarking information covering every aspect of an IT services firm's operations.

The Operating Practices Report addresses many of the key management questions. Here are just a few:

• What gross margins are other firms commanding?
• What is SG&A for firms in my peer group?
• What impact does permanent placement revenue have on profitability?
• What is typical profitability for VMS placements?
• What is the typical fill ratio where there is no hiring manager contact?
• What do the high profit firms do differently?

As in the past, we will again be conducting the in-depth Sales & Recruiter Metrics Report. If you completed the optional tab ("Salesforce"), you will also get the 2013 Sales & Recruiter Metrics report at no cost.

What one TechServe Alliance owner said:
"The [TechServe Alliance] OPR allows you the opportunity to see what your fellow members are doing to control costs, how they compensate their employees, how their business has changed over the past year, where the new areas of opportunity exist, and how you, as a member measure up to the average."

All other questions should be directed to Amanda Marr at marr@techservealliance.org or
(703) 838-2050 x112.

REMINDER: To receive these benefits at no cost, your firm must be a member of TechServe Alliance at the time the reports and PIP are released.

Become a member and receive these reports for FREE! Find out how by contacting price@techservealliance.org or call (703) 589-3251.

Click here if you want to see the OPR taken on road and explained to your chapter.

Download the 2012 OPR Index Page here to see exactly what is in the report this year.

Download a sample of a past OPR here.

Download the 2013 OPR Order Form

Have something you want to discuss regarding metrics data or the OPR? Send a message now.

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