Agenda At-a-Glance

Tuesday, November 1, 2011
7:00 pm	TechServe Alliance Board of Directors' Dinner
Wednesday, November 2, 2011
8:00 am - 9:00 am	TechServe Alliance Growing Firm Forum Registration Open & Continental Breakfast (separate registration required)
9:00 am - 3:00 pm	TechServe Alliance Board of Directors' Meeting
9:00 am - 4:00 pm	Growing Firm Forum (separate registration required)
1:00 pm - 7:30 pm	Conference Registration Open
5:00 pm - 6:00 pm	Newcomers' Reception
6:00 pm - 7:30 pm	Monster's Desert Sunset Reception Sponsored by Monster
Thursday, November 3, 2011
7:00 am - 1:00 pm	Conference Registration Open
7:30 am - 4:00 pm	Exhibit Hall Open
7:30 am - 8:30 am	Continental Breakfast Served in Exhibit Hall
8:30 am - 10:00 am	CEO Welcome Keynote: No More Apologies: Staking Our Claim in the New World of Work — Carl Camden, President and CEO, Kelly Services, Inc. Sponsored by CareerBuilder
10:00 am - 10:45 am	Networking Break
10:00 am - 10:45 am	Sales Training Registration Open No extra fee, but must register in advance — limited to 75 attendees
10:45 am - 4:15 pm	Sales Training: "Smart Selling: Increasing Sales & Margins" by Jack Daly (advance registration required)
10:45 am - 4:15 pm	Large Firm Forum (separate registration required)
10:45 am - 11:45 am	Breakout Sessions (Executive I & II, Sales, & Recruiting) Executive I: Back to the Future - Al Bates, President & CEO, Profit Planning Group Executive II: IT Financing in the Real World: Evaluating the Alternatives - Stephen Leavenworth, President, Sterling Resource Funding Corp. Sales: Leveraging Consultative Sales Teams to Increase Your Bottom Line: Discussions on Moving from Transactional to Value-Based Selling - Moderated by Eric Gilpin, President, Staffing & Recruiting Group, CareerBuilder Recruiting: Top Ways to Create Powerful Social Marketing Influence to Attract Droves of IT Candidates - Jennifer Abernethy, Chief Sales Stylist & President, The Sales Lounge
11:45 am - 1:00 pm	TechServe Alliance Association Update Lunch Mark Roberts, CEO, TechServe Alliance
1:15 pm - 2:15 pm	Breakout Sessions (Executive I & II, Sales & Recruiting) Executive I: The Continual Sales Challenge: Sales & Recruiter Metrics Overview - Al Bates, President & CEO, Profit Planning Group Executive II: Staying Small, Profitable and Happy: Maximize Your Life! - John Dreyer, President, The Shelby Group Sales: Incentive Programs that Work - Moderated by Tom Nunn, Tom Nunn Consulting, Inc. Recruiting: What It Takes - The Recruiters Hall of Fame! - Al Dubuc, Founder, Oz Consulting and Training
2:15 pm - 2:45 pm	Networking Break in Exhibit Hall
2:45 pm - 3:45 pm	Breakout Sessions (Executive I & II, Sales & Recruiting) Executive I: Beyond IT: Diversifying into Other Professional Staffing Verticals - Moderated by Joel Adams, Consultant Executive II: Federal Contracting and IT Staffing: New Regulations, Trends and Insights - Barbara Kinosky, President, Centre Consulting, Centre Law, Federal Contracting Institute Sales: Seed, Weed and Grow Your Sales Team - Moderated by Chris Walters, Director, Consulting Services, Levi, Ray & Shoup, Inc. Recruiting: The Nuts and Bolts of Managing Requisitions - Barb Bruno, President, HR Search, Inc./Good as Gold Training, Inc.
3:45 pm - 4:15 pm	Networking Break in Exhibit Hall
4:15 pm - 5:30 pm	Afternoon General Session: Employee Engagement: The Biggest Secret to Business Success — Neil Lebovits, President & COO, AgentHR Recruiting Group and TheDynamicSale.com Sponsored by JobDiva
5:30 pm - 7:00 pm	iLabor Networking Reception Sponsored by iLabor
Friday, November 4, 2011
7:30 am - 1:15 pm	Conference Registration Open
7:30 am - 3:00 pm	Exhibit Hall Open
7:30 am - 8:30 am	Continental Breakfast Served in Exhibit Hall
8:30 am - 10:00 am	Morning Welcome Keynote: It's Not Who You Know, It's Who Knows You! - How to Build Your Business by Building Your Brand — David Avrin, President, The Visibility Coach - Best Selling Author and International Marketing Speaker Sponsored by Monster
10:00 am - 10:45 am	Networking Break in Exhibit Hall
10:00 am - 10:45 am	Recruiter Training Registration Open No extra fee, but must register in advance — limited to 75 attendees
10:45 am - 4:30 pm	Recruiter Training: Responsible Recruiting Clinic by Barb Bruno, Good As Gold (advance registration required)
10:45 am - 11:45 am	Breakout Sessions (Executive I & II, Sales, & Recruiting) Executive I: At Your Own Peril: A Panel Discussion on the Key Legal Issues Confronting the IT Services Industry - Moderated by Mark Roberts, CEO, TechServe Alliance Executive II: Common Traits of the Most Successful Staffing Firms of the Past 5 Years - Jim Childs, Managing Partner, CHILDS Advisory Partners Sales: How to Respond to Your Clients' Most Unreasonable Demands (Without Alienating the Client or Losing Money on the Deal) - Moderated by Tom Erb, President, Tallann Resources Recruiting: Recruiting in the Cloud - Lisa Watson, Senior Manager, Staffing Client Training, Monster
11:45 am - 1:00 pm	Roundtable Lunch
	Executive Women's Lunch (advance registration recommended) Sponsored by ClearEdge Marketing
1:15 pm - 2:15 pm	Breakout Sessions (Executive I & II, Sales & Recruiting) Executive I & II: The 2012 Forecast: Economic Predictions for the IT Services Industry - Alan Beaulieu, Principal & President, Institute for Trend Research Sales: Evolve Your Delivery Strategy: Balance Between Selling and Timely Fulfillment - Michael Traina, CEO, iLabor Recruiting: Negotiations - A Necessary Evil - Neil Leibovits, President & COO, Agent HR Recruiting Group and TheDynamicSale.com
2:15 pm - 2:45 pm	Networking Break in Exhibit Hall
2:45 pm	Exhibit Hall Closes
2:45 pm - 3:45 pm	Breakout Sessions (Executive I & II, Sales & Recruiting) Executive I: Economic Uncertainty & the Future of IT Staffing: Strategies to Stay Ahead of the Curve & Succeed Bigger Than Ever - Diya Obeid, CEO, JobDiva, Inc. Executive II: VMS 2.0 - Is VMS Worth Another Look? - Moderated by Karen Wilson, President/CEO, MAKE Corporation Sales: High-Yield Time Management for Staffing Sales Professionals - Tom Erb, President, Tallann Resources Recruiting: The Source Tracking Game: How to Maximize Your Online Recruitment Budget - Shane O'Donnell, Senior Director of Sales, Indeed
3:45 pm - 4:00 pm	Session Hall Break
4:00 pm - 5:00 pm	Breakout Sessions (Executive I & II, Sales & Recruiting) Executive I: Undiscovered Growth: Making Service Excellence the Economic Engine of Your IT Staffing Firm - Eric Gregg, CEO, Inavero Executive II: The Law and Order of Social Media Recruiting - Diane J. Geller, Partner, Gentry, Locke, Rakes and Moore, LLP Sales: What Makes the Perfect Customer? - Chris Cosmos, Managing Director, Cosmos Sales Professional Recruiting: Unique Recruiting Challenges & How to Solve Them - Moderated by Mindy Zaziski, Preisdent & COO, FYI Systems, Inc.
7:00 pm - 10:00 pm	CareerBuilder Best of the West Celebration Sponsored by CareerBuilder

Note: Please check schedule often, conference schedule is subject to change.

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