Your TechServe Alliance Business Services Team
Nikki Ramlogan, Manager of Business Development
Nikki Ramlogan serves as Manager of Business Development for TecshServe Alliance Business Services, Corp. Over her 12 year insurance career she has worked to facilitate risk management services for mid-sized, large, privately held, publicly held, and not-for-profit organizations. Nikki has worked on accounts in the industries of Manufacturing, Real Estate, Multimedia, Hospitality and Financial Institutions. Before joining TechServe she was a part of the world’s largest insurance broker (Marsh) as an Account Manager with specialization in their Middle Market, Property and Casualty division. Nikki also brings, with her, a Degree in Business Management and Finance and a Certified Insurance Service Representative designation.
Theresa Punsalan, Manager of Business Operations
Theresa Punsalan serves as Manager of Business Operations for TechServe Alliance Business Services, Corp. Over her 15 plus year insurance career she has worked mostly in servicing and agency operations. Theresa's employment background includes Aon, one of the world's largest global insurance firms servicing in the risk management division. Prior to joining NACCB, she worked at a firm specializing in international coverage. Theresa has managed CSR teams, underwritten and quoted overseas embassies (via a national carrier's international program), and worked in an operations role. Theresa's experience also includes setting up brokers, working with IT/Marketing on setting up website to accommodate new lines of business to be accessed through the company website, and acted as an in-house system expert/advisor on insurance software (TAM) used by the agency.Ed Armstrong, Managing Director & Senior Consultant
Edgar W. Armstrong, CPCU, ARM, serves as Senior Consultant and Managing Director of TechServe Alliance Business Services. He has provided professional consulting advice to hundreds of general business, non profit organization and financial institution clients for their risk and insurance needs, underwritten for two major insurance carriers, served as risk and insurance manager for Marriott Corporation and managed the general insurance operations of two of the leading consulting organizations in the world (Aon Risk Management Services and The Wyatt Company's Risk Management Services)—organizations which have served a broad spectrum of associations, corporate clients, insurance companies and agencies. He has served as Director of the American bankers Association's Insurance and Protection Division and Manager of the American Society of Associations' sponsored insurance, financial and retirement programs and was responsible for consulting in the development of captive insurance company operations for these and other association clients. He was also responsible for creating and administering the D&O Insurance Review Service for the National Association of Corporate Directors.
